WowServe uses an external authentication provider for sign-in, so things like password changes and two-factor authentication are managed there rather than inside WowServe. A few security-related settings still live in your WowServe profile.
Where you change your password
If your login is handled by your authentication provider, such as Google or Microsoft, you don't change your password inside WowServe. The Email field on Settings & Admin → My Profile will have a note that says "Email is managed through your authentication provider" the same is true for your 2FA. Follow the prompts from your auth provider (typically a link in the original welcome email, or your SSO admin).
If you created your user using direct email signup, your account password can be reset in your user profile Settings & Admin → My Profile.
What you can manage in WowServe
- Profile photo, name, phone, address — under My Profile.
- Your active role in this account — the role selector at the top of the screen lets an Owner switch between admin views.
- What other people in your account can do — under Settings & Admin → Roles & Access.
Account-wide security
WowServe runs on a hosted platform with the usual production protections — encryption in transit and at rest, audit logging on sensitive changes, role-based access control on every action. Owners can review who changed what in Settings & Admin → Audit Log (this is also where security alerts surface).
If you suspect a problem
If you think your account has been accessed by someone you didn't authorize, sign out and rotate your credentials with your authentication provider immediately, then contact support from the Help link in the left rail. We can revoke active sessions on the WowServe side while you're sorting out the auth side.
