Multi-Trade Operations
HVAC, plumbing, electrical — one platform
Multi-trade contractors have unique challenges: different licensing requirements per trade, separate pricebooks, techs who cross-train, and customers who expect one company to handle everything. ServiceFlow is the only platform purpose-built for multi-trade operations — one login, one schedule, one CRM, with AI that understands each trade.
35%
Cross-sell increase
1
Platform for all trades
100%
Licensing compliance
+$5,400
Monthly revenue from cross-sells
The Challenge
Most multi-trade operations end up running separate instances of their software for each trade, or force-fitting a single-trade tool to cover everything. This means fragmented customer records, scheduling conflicts between trades, and no unified view of your business.
The Solution
ServiceFlow's multi-trade architecture gives each division its own pricebook, skill requirements, and workflows — while sharing a unified CRM, schedule, and analytics dashboard. AI routes the right licensed tech to every job, and customers see one seamless company.
How It Works
Your path to better operations
Configure each trade
Set up separate pricebooks, skill matrices, and job templates for HVAC, plumbing, electrical — or whatever trades you run. Each gets its own workflow rules.
Unified scheduling
One dispatch board with trade-based filters. AI ensures only licensed, qualified techs get assigned. Cross-trained techs show as available for multiple trades.
Shared customer records
When your plumber finishes a job, AI flags that the customer's HVAC system is due for maintenance. Cross-sell opportunities surfaced automatically.
Trade-specific reporting
See profitability by trade, by tech, by service type. Know which trade is growing, which needs attention, and where the opportunities are.
One customer experience
Customers interact with one company, one number, one portal — regardless of which trade they need. Your brand stays consistent and professional.
Key Features
What you get with Wow Serve
“We run HVAC, plumbing, and electrical out of one shop. Before ServiceFlow, we had three different systems and nothing talked to each other. Now it's one platform and our cross-sell revenue went up 35% in the first quarter.”
Mike Rodriguez
Owner, Rodriguez Home Services
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